Family Life’s accounts are audited annually by external auditors.

A copy of the our current and past Audited Financial Statements are available here.

Service Delivery

Federal Government

100% compliant for the Federal Government Funding Approval Requirement, as at December 2012.

State Government

Family Life’s services funded by the Department of Health and Human Services are certified by HDAA Australia Pty Ltd, to both ISO 9001:2008 Quality Management Systems and the Victorian Department of Human Services Standards. This certification was achieved in April 2014 and we have subsequently continued to meet the requirements of those standards. Achievement of certification to these standards demonstrates Family Life’s commitment to quality care and service.