Bayside Children’s Contact Service (CCS)
The Bayside Children’s Contact Service is a safe, neutral, child focused venue for supervised contact visits and changeovers to occur between children and their parents, where separated parents are unable to manage their own contact arrangements without conflict.
Times can be scheduled at a mutually beneficial time; weekdays or weekends, before nap-time or after-school. We are happy to work with you to make the make arrangements that suit everyone involved, that are in the best interests of the child.
Funds generated through the Bayside Children’s Contact Service are required to cover the cost of delivering the service with any surplus invested into our charitable purposes.
Step One: Complete Application Form
Step Two: Intake & assessment
After receiving application forms from both parents we will contact each parent to arrange individual Intake & Assessment Interviews. This is a requirement prior to the use of any Contact Service.
Interviews are conducted separately with each parent to ensure confidentiality and safety. Each assessment takes approx. 2 hrs.
Family Life reserves the right to decline the use of the Bayside CCS if, through the assessment and/or service provision process the staff consider that the arrangement may pose an unacceptable risk to children, staff or other service users.
Following receipt of payment the Service will contact you to arrange a convenient interview time.
$165 (incl. GST) per parentPay Online
Services include the following:
After Intake & assessment has been undertaken with each parent, if this CCS service has been assessed as appropriate, parents can pay online for supervised visits.
Following receipt of payment the Service will contact you to arrange a convenient supervised visit time.
2 hour blocks $220 (incl. GST) per visitPay Online
Either by choice or as directed by the Courts, parents may require the presence of a CCS Worker to facilitate the exchange of care of children between parents. Through this process no face to face contact is made between parents.
After Intake & assessment has been undertaken with each parent, if this CCS service has been assessed as appropriate, parents can pay online for a supervised changeover.
Following receipt of payment the Service will contact you to arrange a convenient supervised changeover time.
Each way $55 (incl. GST) per visitPay Online
Where a Court or Solicitor makes a request, a Court Report will be prepared based on the confidential observational notes made by staff following supervised visits and changeover.
To arrange for this service payment must be accompanied by a Court Request Form. Download and complete this form and submit with online payment or return via nominated methods listed on the form.