For Young People


Help for Youth

Family Life believes every child and young person has the right to a happy healthy life and the opportunity to achieve their full potential. We provide a range of services to encourage this, ranging from individual support and counselling through to community education and engagement.

Individual support is available for young people. Family Life Youth and Family Workers are available to meet young people out in the community – on ‘neutral territory’. The meeting place might be a coffee shop, the beach, a school, an office or at home – somewhere non-threatening. We work with young people using a case management framework and care team approach to establishing goals and a plan and advocate for referrals to specialist agencies where indicated such as housing services or acute mental health services. Where appropriate, Family Life incorporates a ‘whole of family’ approach to encourage involvement. Problems that young people may experience can relate to friendships, family, school, sexuality, mood changes or eating troubles. Remember, no problem is too big when it is shared.

In addition to this support, to help young people develop resilience and personal skills, we also provide school-based interventions through a Friends for Life program facilitated by our SHINE team, School Focused Youth Service, centre based family counselling, and mediation, and opportunities to undertake community activities including workplace training. At our Social Enterprises in Chelsea and Cheltenham, we provide the opportunity for young people to take part in training and work experience and may undertake Certificate II in Retail. We also work with young people and their families to promote healthy eating, study skills, safety and strong community networks.

All services are conducted by trained and qualified professionals. Client evaluations consistently report the benefits and life changes which flow from the professional services provided by Family Life.

For more information please phone Family Life on 03 8599 5433 and ask to speak to the Duty Worker or email